We have been specializing in multi-channel sales of products and services for 17 years. We implement key projects for the largest representatives from industries such as telecommunications, banking, energy, FMCG, insurance, finance and aviation.
For years we have been proposing our contractors complex solutions relating to both preparing and carrying out research projects using CATI technique. For most of the project we realise our team creates conversation scenarios, helps select an appropriate target group, and carries out surveys in keeping with established guidelines. When doing CATI research, every time we provide our contractors with detailed reports containing thorough analysis of the data collected.
Advanced information technology systems, full control and planning of research activities starting with database of respondents through distribution of connections to telephone interviewers make us capable of optimising processes and reaching the biggest number of respondents possible when carrying out quantitative marketing research.
Our specialised telephone interviewers and well organised technical infrastructure make it possible for us to make plenty of interviews within a short amount of time, provide ongoing quality control by our internal quality control section and guarantee easy access the results every day.
We guarantee low costs of CATI research compared to traditional techniques, ability to reach selected groups of respondents, wide range of applications (consumer research, market research for companies, social research, customer satisfaction research), multi-level questions and randomization of answers.