We know that it is best to learn from our own experience, but also from others. Listen carefully and not be afraid to ask questions. Each answer brings us closer to success and is another step on the road to self-development.
CCIG at the eCommerce Expo 2015 in London
“Beyond Omni-Channel in Retail Strategy”, “Are you meeting your customer’s human needs?”, “Changes in customer behaviour that are impacting ecommerce”, “If you want to talk to the customer, you want…
Two days – two events. CCIG at the trade fairs in Warsaw.
On the 14th and 15th of October during the Outsourcing Trade Fair and Intelligence in Business Forum, we spoke about different aspects of service in the omnichannel model. What were…
CCIG – Full sail ahead to Gdynia!
Today we opened the second branch of our company on the coast.
On+Off=Omnichannel. Raport from the IV eHandel Forum
On the day of the trade fair we heard this kind of conversation: when we say „omnichannel”, we mean that on and offline channels must work together.
Ambitious Opole – discussions about the devlopment perspectives of modern buisness services.
What brings investors to Central Europe? What is attractive for employers? What offices are available for business services? In what direction is the development of talent for advanced business services…
Generation Y – disloyal, defiant, undiscovered
Generation Y is already legendary – the generation of freedom, technological expansion, unlimited possibilities, cultural melting pot. At CCIG we work with over 2500 young people. Everyday. Which is how…
Together we can do more. CCIG offers subagencies the opportunity to work together.
It is always worth discussing how to be successful in business. And who better as a partner in such discussions than a company which works in our sector and understands…
Tarnow attracted CCIG
CCIG opens its next operational branch. This time the company has chosen Tarnow.
How has the call contact center industry changed over the last 14 years?
Outsourcingportal.eu ask - CCIG response. Let's read interview.
Agnieszka Bebacz: I want to do it!
Agnieszka Bebacz from the Kielce CCIG location has a HERO 3 GoPro camera, sticks for Nordic Walking, Pizza Hut vouchers worth 100zl, two t-shirts and two thermal mugs – all…
The Quality Control Department and Back Office have moved to new locations – previously based at number 8 Szewska street in the Magdalenka office building we have recently moved to…
Passionate about development, passionate about CCIG!
Sara Kocot from CCIG Kielce is passionate about generating ideas. One of them was to set up and equip a creative room at her CCIG branch – and that’s just…
CCIG Ambasadorem Call Center
On the 12th of October in Warsaw, the prizes for the Ambasador Call Center competition were given out. CCIG won first place in the Company category.
Two call centers are better than one – the strength of the CCIG group
You can achieve more working together. That’s exactly why Call Center Inter Galactica Company and Call Center Poland, despite being independent of each other, work in one strong CCIG Group.
Recognising that voice – new technology in CCIG
In order to meet (or even anticipate!) our Business Partners’ needs we are introducing call services using a system of voice recognition technology.