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Telephone information service known as the Helpdesk system…

IT
IT
Telephone information service known as the Helpdesk system...
Article

Time for a better model – The Evolution of Sales.

IT
IT
Sales and the ways of reaching clients are changing just as our expectations change. From only buying in actual shops, to online shopping, to multichannel, crosschannel services and now to…
Article

Step into the New Year

IT
IT
The New Year is nearly here, and with it, time for new resolutions. In the New Year the most common things we resolve to do include finding a job, changing…
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10 facts about call center that will surprise you

IT
IT
Have you ever wondered what you really know about call centers? Here are 10 facts that will surprise you!
Article

Case study – CLUDO

IT
IT
CCIG is constantly developing. This presents us with ever new challenges with optimization of management of inbound calls. We needed a tool that's simple, intuitive, modern and flexible to allow…
Article

CSR – a western fad or a new direction?

IT
IT
More and more Polish businesses are being socially responsible. We are hearing more and more about Corporate Social Responsibility.
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Work straight after University?

IT
IT
The times are over when a student just studied and partied for 5 years. These days, anyone who thinks seriously about their future must almost from the beginning of their…
Article

5 tips to being the best salesperson

IT
IT
Learn – listen –work. Add to this effort and a smile and you’ll be on your way to being the best of the best.
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Omnichannel and Network Customer Service

CCIG
CCIG
Article

How to promote a company on the internet?

CCIG
CCIG
Which methods of a marketing and promoting company...
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